Your original solid gold frame of your LOTOS solid gold 18kt model is guaranteed against any material and manufacturing defects for a period of a lifetime. Under this guarantee, any part found by our technical service to be defective as a result of a manufacturing fault or a defect in material, will be replaced free of charge. In order to be valid, the guarantee card must accompany any request for repairs or replacement duly completed, dated and signed by any approved LOTOS dealer.
It is not possible to return your LOTOS solid gold 18kt spectacles for credit.
The guarantee does not cover:
- damage resulting from accidents, mishandling or abusive use, such as violent handling or contact with water
- unauthorized alteration, manipulation or repair as well as the consequences of normal wear and tear of the frame
- improper execution of adjustment and alignment of the glasses and lenses
Only approved LOTOS GOLDBRILLEN GMBH is authorized to repair and render service to LOTOS LUNETTES model. Repairs by any other parties will invalidate this guarantee.